Receptionist
Our Company:
We are a proudly NZ owned rotorcraft and general aviation business. With bases in Auckland, Hamilton, Queenstown, South Africa and the USA we offer full maintenance, repair and overhaul services, design and modification, parts supply and aircraft sales and leasing. We are a company that is continuously developing our people, expanding our capability and supporting the aviation industry globally.
We are dedicated to living “Excellence at Altitude” in all we do. Our teams operate in line with our culture values of Humanity, Transparency, Capability and Reliability that create a strong foundation for success. We believe Every Part Matters - right down to the smallest bolt—and the same goes for our people. That’s why attracting and keeping great talent is key to our vision of becoming a globally trusted aviation specialist.
The Role
We’re looking for a confident, organised and customer‑focused Receptionist to join our MRO Services team in Hamilton. As the first point of contact for visitors, customers and staff, you’ll play a key role in keeping our operation running smoothly and professionally.
This role is perfect for someone who thrives in a busy environment, enjoys variety, and takes pride in delivering exceptional service.
About the Job
You’ll be the friendly face and voice of our Hamilton site, responsible for a wide range of administrative and customer‑service duties, including:
- Receptionist duties - answering phones, greeting visitors, coordinating enquiries
- Administration support — creating POs, processing invoices, ordering uniforms/stationery, filing, mail handling, learning our ERP systems
- Staff support — organising staff functions, coordinating travel with our Travel Coordinator, processing timesheets and attendance registers
- Workshop admin — opening/closing Aeronet jobs, typing engine log entries, supporting Engine and Propeller Shops
- Accounts support — receivables for all divisions, payables for parts, invoicing for NDT/Calibration/ECNZ/Airframes
- Hamilton contact for H&S and People & Capability teams
- General site support — keeping shared spaces tidy and supporting other admin areas as needed, including back up for Technical Publications
About You
We’re
looking for someone who is proactive, adaptable and committed to great service.
You’ll need:
- 2+ years’ experience in a reception or administration role
- Strong customer‑service focus and a professional communication style
- Excellent organisational and time‑management skills
- Confidence working independently and meeting deadlines
- Solid problem‑solving ability and a can‑do attitude
- Proficiency in MS Office, especially Word and Excel
- Experience in the aviation sector or a technical/engineering environment.
- Excellent organisation and multitasking skills
- Exceptional attention to detail
- Outstanding communication skills
- Efficient, well organised and takes pride in
quality work
What we can offer you:
- Permanent full-time work, Monday to Friday, 40 hours per week
- Competitive Salary
- $500 Employee Benefits card (Extraordinary) from three months service for healthcare
- Celebrations on Birthdays and Anniversaries
- Long Service Leave
- Hamilton airfield Location with free parking
- Holiday Home access via Marram Trust
- Humanity Time – Volunteering time for charities
- Ongoing professional development to extend your knowledge and skills. (Part 147 Training Organisation)
- Work in a highly motivated team focused on “Excellence at Altitude”
Why Join Us?
If this sounds like you, click Apply Now via the SEEK button below to submit your application using your SEEK profile!
Please note: you need to be eligible to work in New Zealand and will be required to undergo and pass pre-employment drug and alcohol tests.
